Responsible Gaming at ko111 — Play Smart, Stay Safe

ko111 operates as a safe and reliable platform, using SSL encryption to protect all player data and financial transactions. We are committed to the principle that gambling should be a form of entertainment — not a way to earn income, escape personal problems, or recover financial losses. If gambling stops being fun, it is time to use the tools this page describes.

Bangladesh has a vibrant cricket culture, and events like the BPL, IPL, and T20 World Cup create natural enthusiasm for sports betting. ko111 channels that enthusiasm into a structured, responsible environment. We actively promote the idea of setting a budget before any session, treating any loss as the cost of entertainment, and never chasing losses with larger bets.

How We Verify Age

During the registration process, all new players must provide a valid date of birth. ko111 conducts automated and manual age checks at registration and again when a player requests their first withdrawal. Accepted identity documents for age verification include:

• National Identity Card (NID) — the primary accepted document for Bangladeshi players.
• Valid Bangladesh passport (must be current and not expired).
• Bangladesh driving licence (showing date of birth clearly).

Accounts that cannot be verified as belonging to a player aged 18 or above will be suspended pending review. If verification fails, the account will be permanently closed. Any deposited funds from an underage player will be returned via the original payment method (bKash, Nagad, Rocket, Upay, Visa, or Mastercard), minus any processing fees incurred.

Why This Matters

Underage gambling can cause serious long-term harm. Adolescent and young adult brains are still developing impulse control and risk-assessment capabilities, making young people disproportionately vulnerable to developing gambling problems. ko111's strict age verification is one of the most important protections we provide — both for minors themselves and for their families.

How to Set a Limit

Log in to your ko111 account and navigate to Account Settings → Responsible Gaming → Deposit Limits. Enter your preferred daily, weekly, or monthly limit in Bangladeshi Taka (৳). The limit will be confirmed via SMS to your registered mobile number. You may adjust limits at any time; remember that reductions take effect immediately while increases require the 7-day review period.

Recommended Starting Limits for New Players

If you are new to ko111 and unsure where to set your limits, our support team recommends starting conservatively. A daily limit of ৳500–৳1,000 and a monthly limit of ৳5,000–৳10,000 gives you meaningful access to the platform while keeping total exposure manageable. These figures are suggestions only — the right limit depends entirely on your personal financial situation.

What Is a Time-Out?

A time-out is a temporary account suspension that you can activate at any time from your account settings. During a time-out, your account is locked for gambling activities — you cannot deposit, place bets, or access any real-money games. Your account balance is preserved, and you can still log in to request a withdrawal of your existing funds. At the end of the time-out period you selected, your account is automatically reactivated with no further action needed on your part.

Available Time-Out Durations

Self-Exclusion Durations

ko111 offers the following self-exclusion periods:

• 6 Months — Minimum self-exclusion period.
• 1 Year — Recommended for players who recognise a persistent gambling problem that has lasted several months.
• 3 Years — For players who need a substantial long-term break to address underlying issues.
• 5 Years — For players who wish to effectively remove themselves from online gambling for the foreseeable future.
• Permanent / Lifetime — Irreversible exclusion. Your account is permanently closed and you are blocked from registering a new account using the same identity details. This option cannot be reversed under any circumstances.

Gambling becomes problematic when it starts to negatively affect a person's finances, relationships, work, or mental health. The shift from recreational gambling to problem gambling is not always obvious — it often happens slowly over weeks or months. The questions below are based on widely used clinical screening tools and are designed to prompt honest self-reflection.

Device-Level Controls

Most smartphones, tablets, and computers used in Bangladesh come with built-in parental control features that allow guardians to restrict access to specific websites and categories of content. We recommend:

• Android devices: Use Google Family Link to create a supervised account for your child and block gambling-category websites at the device level.
• iOS / iPadOS: Enable Screen Time in Settings and use the "Content & Privacy Restrictions" feature to block adult websites and gambling content.
• Windows PC: Use Microsoft Family Safety to set content filters that block gambling websites for child accounts on the same device.
• Browser-level filtering: Many internet service providers in Bangladesh, including Grameen Phone and Robi users, can request content filtering at the router level through their ISP dashboard.

Keeping Your Login Credentials Private

Never share your ko111 username or password with any other person, including family members and children. Do not save login credentials in a browser on a shared device. Always log out of your ko111 account after each session if you are using a device that others in your household can access. If you believe a minor has accessed your ko111 account, contact support immediately at [email protected] so we can investigate and take appropriate action.

Reporting Suspected Underage Access

If you have reason to believe that a person under 18 has registered or is using a ko111 account — whether your own child or another minor — please contact us at [email protected] with as many details as possible. We treat all such reports as high-priority and will investigate promptly.